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DotNetNuke Web Design and Development and IT Project Management Skills, HP NonStop Tandem, PRINCE2 Practitioner
HP NonStop Tandem, PRINCE2 Practitioner, DotNetNuke Web Design and Development and IT Project Management Skills
DotNetNuke Web Design and Development and IT Project Management Skills, HP NonStop Tandem, PRINCE2 Practitioner
- PRINCE2 Project Manager
- HP NonStop Tandem Programmer
- DotNetNuke Web Design
- COBOL85 Programmer
- HP NonStop Technician
- PRINCE2 Practitioner
- Manchester
- Liverpool
- Bolton
- Tandem Technician
- Wigan
- Cheshire
- Lancashire
- TAL Programmer
- HP NonStop SQL
- IT Project Managers Manchester
- PRINCE2 Project Managers Manchester
- MediaCity UK
- Peel
- Web Design and Development
- Tandem Computers
- TACL programmer
- Consultant
- Technician
- Warrington
- Preston
- PRINCE2 Methodology
- Maintain DotNetNuke websites
- St. Helens
- Salford Quays
- Stockport
- Tandem programmers
- BASE24 programmer
- XPNET technician
- ASP.NET 2.0 3.5
- PATHWAY programmer
- Guardian programmer
- Tandem Computers
- MediaCityUK
- BOVIS
- Peel
- NWDA
- MediaCity UK
- PRINCE2 Project Managers Manchester
- PRINCE2 Project Managers Liverpool
- DotNetNuke Lancashire
- PRINCE2 Project Managers Lancashire
- PRINCE Practitioners Manchester
- sp/ARCHITECT The Software Partnership Deluxe Data International Operations Runcorn Nigel Walsh
- Leigh College Marshall Street Lancashire
- Bolton Institute of Higher Education BIHE Deane Road University of Bolton
- Park High Secondary School Park Road Lord Street Hindley Wigan
- Euroclear CRESTCo
- MediaCity UK Salford Quays Peel NWDA BOVIS BBC North University of Salford Mark Thompson
- PRINCE2 Foundation
- HP NonStop Tandem Switch Interchange BASE24 XPNET Consultants Technicians Programmers Engineers Routing Device Handlers Payments ATM POS TLF PTLF
- PRINCE2 Project Managers Recruitment Manchester Lancashire Liverpool Wigan Bolton Preston Warrington St. Helens Salford Quays Greater Manchester Runcorn Stockport
- DotNetNuke Manchester
- DotNetNuke Developers
- PATHWAY Guardian Open System Services OSS
- Company Website Development Company Web Design Business Websites Corporate Web Design
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- Contents
- Personal
- Education
- Experience
- Exp 2
- Exp 3
- Exp 4
- IT Skills
- Training
- Provided
- IT Certificates
- Recommendations
- Hobbies
- Biography
- Outline
- Flip CV
- Downloads
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Personal Details :
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Date of Birth :
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13th October, 1968
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Age :
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42
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Nationality :
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British
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Years in IT :
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20.5
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Areas of Expertise :
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HP NonStop (formerly Tandem Computers), IT Project & Product Management (Certified PRINCE2 Practitioner and Agile - SCRUM), Pre-Sales, Software Design & Consultancy, Website Development
Programming:
ASP.NET with Visual Studio, C# / Visual Basic, TAL, TACL, COBOL85, C/C++, Java, NonStop & Microsoft SQL, SCOBOL, PATHWAY on K and S series & NSK Utilities
Work carried out both in-house and on-site (see also Project Breakdown)
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Education :
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( all certificates : reports )
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1988 to 1990 :
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Bolton Institute for Higher Education (now Bolton University as of 2003)
Deane Road, Bolton, Lancashire, UK. BL3 5AB
[ Photos : Before 2003 - 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 / After 2003 - 1 2 ]
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1985 to 1988 :
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Leigh College (now Wigan and Leigh College)
Marshall Street, Leigh, Lancashire, UK. WN7 4HX
[ Photos : 1 2 3 4 5 6 7]
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1980 to 1985 :
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Park High Secondary School
(formerly Hindley and Abram Grammar School now PDC)
Park Road, Hindley, Wigan, Lancashire, UK. WN2 3RY
[ Photos : Before 1 2 3 / After 1 2 3 4 5 6]
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1974 to 1980 :
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Hindley Green County Primary School
(now Hindley Green Community Primary School)
Thomas Street, Hindley Green, Wigan,
Lancashire, UK. WN2 4SS
[ Photos : 1 2 3 4 5 6 7]
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Professional Experience :
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( see also Project Breakdown )
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May 2000
to Present :
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Insider Technologies Limited (ITL)
Spinnaker Court, Chandlers Point,
37 Broadway, Salford Quays,
Manchester, United Kingdom.
M50 2YR
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About :
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Insider Technologies is an HP Partner, operating in the Financial and Messaging markets. The Company provides Service Management, Tracking, Bespoke Software and Information Mediation solutions. Insider’s product set runs on HP NonStop, Windows and UNIX platforms. Based in Manchester, England, Insider Technologies Limited was established in 1989 by people with wide experience of the IT industry. From this collective experience, the company grew rapidly with each new employee bringing new skills and expertise.
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Website :
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www.insidertech.co.uk - I developed the ITL company website in 2009 using DotNetNuke which uses the ASP.NET 2.0 framework together with Microsoft SQL. I am also the current author.
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Position :
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Manager - Strategic Technical Initiatives - PRINCE2 Practitioner, Agile - Scrum
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Responsibilities :
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Currently employed as a Project Manager and Pre-sales Technical Consultant at Insider Technologies. This role enables me to remain technically ‘hands-on’ for any issues or software initiatives that may arise for the company’s primary product set, namely the NSK based products Reflex 80:20, Reflex ONE24 and more recently MultiBatch and the Windows based Sentra / RTLX Reactor product. I have also attended an ASP.NET course and MS SQL course to allow me to carry out updates to the browser enabled aspects of the Sentra product.
As part of my primary management role at ITL, I successfully headed up a team to design and deliver mainframe ATM and point-of-sale monitoring software to HSBC bank in 2008. Prior to this implementation, I was heavily involved with the joint architects, Alliance & Leicester (now Santander) with the design, development and project management of the product delivery.
Since ITL is a relatively small software house, this role carries a wide range of responsibility including;
- Design and maintenance of the ITL website at http://www.insidertech.co.uk
- Project management of the complete software development life-cycle for new product initiatives, certified PRINCE2 Practitioner
- Providing technical assistance in support situations (both in-house and on-site), e.g. Athens, Riyadh
- Production of functional design documents, technical interface documents, installation scripts and program specifications for any new or proposed NSK developments
- A key part in major NSK sales bids in the UK and abroad which also includes presenting to ITL's IT Partners like Insession (now re-joined with ACI) and Logica
- Providing 24x7 technical support for; Bank of England, Royal Bank of Scotland and Euroclear (formerly CRESTCo) who provide settlement for 88% of the UK's equities
- Providing 24x7 support (team) for ITL’s own products and the Thales e-SECURITY products; Security Resource Manager (SRM) which runs on the NSK platform and both SafeSign Authentication and SafeSign Management Server which run on Windows and Unix platforms. These products provide for the request and response of Cryptographic functions (e.g. MACcing, Random Number Generation, PKI verification) to an attached application (Sentra Hypervisors 1, 2, 3).
- Design and continued maintenance of the ITL Company Website using the Open Content Management framework DotNetNuke.
- Helping to port the ITL Sentra product to run on a Unix platform by converting the existing Management Reports which are supported by Microsoft SQL Reporting Services, to use the Business Intelligence and Reporting Tools (BIRT) open source project.
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I have represented ITL at the EMEA BASE24™ User Group (EBUG) in Madrid, Prague, Vienna, Istanbul, Lisbon(a), Malta, Budapest, Edinburgh and South Africa (SATUG) and given presentations for the ITL BASE24™ enabled HP NonStop monitoring products as part of the EBUG’s technical track sessions. I have also represented the company at both the San Jose International Tandem User Group (ITUG) as well as the UK (BITUG) and written an article for the BITUG Newsletter on approaches to hp NonStop Enterprise Management. I attend the BITUG Special Interest Group (SIG) for HP NonStop technical updates.
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This role has also to date, involved the research, design and eventual programmatic integration of ITL products with other key third-party applications. These include leading payment applications BASE24™ and BASE24-eps™ (via the NET24/XPNET layer and Transaction Log Files - (P)TLF), Insession’s (now part of ACI Worldwide) communications software, ICE™ and the Enterprise Management solutions B&B COMMAND/POST (now BMC Performance Manager™), hp OpenView™ (HP Network Node Manager™ and HP OV Operations™ for Windows - now HP Operations Center) and TIVOLI™. With the latter integration projects, I was also assigned to manage the tasks required to achieve a certified status for the solutions provided by ITL and producing supporting user documentation and marketing literature. I have also project managed and provided technical input into the creation of a new ITL product called XPERT24. This enables monitoring of BASE24™ transaction switch interchanges (approval/denial rates) as well as the states, rates and queues currently recorded against ATM and POS networks.
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I have studied the PRINCE2 Project Management Foundation course as part of my role at Insider Technologies Limited, to aid in my project management duties. I am now a certified PRINCE2 Practitioner (2011).
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June 1998 to
May 2000 :
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Insider Technologies Limited (ITL)
Salford Quays, Manchester, UK.
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Position :
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Manager - ITL Operations Products
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Responsibilities :
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Product Manager assigned to project manage the complete development life-cycle for 4 software products, 2 HP NonStop based and 2 Windows based. This software has its main focus in the system management, automation and SLA monitoring of critical path applications running on hp NonStop systems at major financial and telecommunications institutions around the world.
These products are developed by ITL and their ongoing research, design and delivery make up the primary day-to-day role of a Product Manager at ITL, with any issues being reported directly to the Operations Director. This role involves the project management of each development phase of the products and the use of Microsoft Project (in conjunction with Outlook) for tracking progress and reporting status. It is also the responsibility of the Product Manager to provide technical guidance and leadership to assigned team members.
Development teams are typically made up of between 6-8 technical staff responsible for both hp NonStop and Windows development. The Product Manager is tasked with ensuring that the resulting software meets the original terms of reference as specified by the client or the ITL in-house technical design team. This is carried out in accordance with the ISO 9001:2000 and TickIT quality standard, which necessitates the production of the appropriate paper trails to document work carried out. All Product Managers at ITL are accountable for each development area and are subject to internal and external company audits.
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Other Tasks Include :
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Consultancy – Ongoing input to marketing and pre-sales activities for major bids and also existing accounts to ascertain the path forward for ITL products. This has involved a trip to South Africa (SATUG) to promote interest in ITL products and several visits to London and Europe. As part of an in-house consultancy team, helped extend a new ITL NSK reports suite using Microsoft Reporting Services and corresponding Microsoft SQL stored procedures.
Training and Demonstrations – The provision of technical training to customers and staff both in-house and at customer site. Assisting the marketing division with product demonstrations to potential clients as well as participating in major, NSK related technical conferences including the San Jose ITUG and the BASE24™ EBUG.
Helpdesk support – Interfacing to the ITL Helpdesk to aid their handling of customer queries and problems relating to previous releases of ITL products. This requires the assigning of live software problems encountered on client sites to appropriate ITL staff, and the update of current project plans to reflect impact to ongoing in-house developments.
Live Product Support – Providing 7 * 24 hour cover for major clients who make use of ITL software as part of their system management strategy.
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August 1995
to June 1998 :
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Insider Technologies Limited (ITL)
Salford Quays, Manchester, UK.
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Position :
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Senior Development Engineer
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Responsibilities :
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Recruited as a senior hp NonStop developer to aid in the team leading of a number of staff responsible for adding new functionality to an existing ITL software product.
In 1997 placed at CRESTCo in London for 3-months (contracted out as a consultant by Insider Technologies Limited) producing volume testing and benchmark software. This software was used to test the performance of the CRESTCo Stock Settlement application on newly installed S7000 G Series hp NonStop systems (first delivered in the UK). The results were compared against the live K series systems running the same application.
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September 1990
to August 1995 :
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Deluxe Data International Operations
Wingate House, Northway, Runcorn, Cheshire, United Kingdom. WA7 2SX
(formerly The Software Partnership,
now FIS via eFunds International Limited in Daresbury, Warrington)
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About :
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The Runcorn office started life as The Software Partnership (first at Wingate Drive in Timperley and then Norton House in Crowngate and subsequently Wingate House in 1992 on Northway) in the mid-eighties (co-founded by Nigel Walsh) but was purchased in 1994 by the American company Deluxe Electronic Payment Systems. This in turn is part of Deluxe Corporation which is one of the largest cheque printers and debit transaction processors in the US, and a major supplier of secure card management systems. The company changed to EFD eFunds in 2000 and is now Fidelity National Information Services (FIS) (at 2007) based in Daresbury, Warrington. The Software Partnership started out developing on-line banking systems for Tandem and UNIX systems.
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Website :
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www.fidelityinfoservices.com
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Position :
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Lead Analyst Programmer
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Involved in developing Electronic Banking software subsequently installed at a number of major banks allowing corporate customers to obtain information about their various accounts and make payments electronically using a PC.
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Tasks Included :
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Software Development – Designing, coding and testing software for subsequent release for system integration testing. On assignment at Knutsford, Cheshire to provide development and maintenance for an Electronic Banking application written by Deluxe Data for Barclays Bank.
On-site Development – Designed, coded and implemented a Billing system for an Electronic Banking application in Poole, Dorset at Barclays Bank.
Customer Support – Dealing with incidents and general maintenance of Electronic Banking software and Telephone Voice Response Software. In-house and on-site support requiring occasional trips abroad for accounts with European customers.
Acceptance Testing – Responsible for demonstrating the System Administration software to customers whilst testing this area of the Electronic Banking system in accordance with prepared test scripts.
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IT Skills :
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Programming Languages
(HP NonStop):
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C#, Visual Basic, TAL, C, C++, Java, COBOL85, SCOBOL (Screen COBOL), NonStop & Microsoft SQL
Various NSK Utilities – SCF, SPOOLCOM, PATHCOM, PUP, INSPECT, XPNET, EMS etc.
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Operating
Systems :
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hp NonStop Server (formerly TANDEM COMPUTERS) GUARDIAN with
PATHWAY on K, S and J series platforms
(C, D and G GUARDIAN Operating Systems)
Windows 2000/XP, Android
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Software
Packages :
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PRINCE2 Foundation (certified PRINCE2 Practitioner) and Agile - SCRUM
ASP.NET technology (see www.mawhitfield.net), DotNetNuke (1, 2)
HTML (some JavaScript)
Eclipse IDE
NetObjects Fusion (used to develop my old website)
CrystalPoint OutsideView
Microsoft SQL Server 2000/2005/2008
Microsoft Reporting Services
Seagate Crystal Reports
Microsoft Visual Web Developer & Visual Studio
Microsoft Project
Microsoft Workgroups
Microsoft PowerPoint
Microsoft Outlook
Microsoft SourceSafe
Microsoft Excel
Microsoft Word
Business Intelligence and Reporting Tools (BIRT)
BASE24™ & XPNET (Programmatic Interaction)
Thales e-SECURITY
- SafeSign Authentication and Management Server
- Security Resource Manager (SRM)
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Other :
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Good communicative skills for conveying technical information to the business level of an organisation as well as the technical users.
Designer and author of the ITL company website at http://www.insidertech.co.uk (1, 2).
Thorough understanding of the requirements of a software project lifecycle and the audit process having been employed by software houses that have sought and successfully attained the ISO 9001:2000 (now 2008) and TickIT quality standard. Provided input to the Quality Manager on the required content of some of the key documents that make-up part of this standard.
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Area : Project Management
Course : (certified) PRINCE2 Practitioner (and Foundation)
Location : Gold e-Learning through ILX Group
Trainer : Cyril Caulkin of ILX
Date : May 5th - 6th, 2011
Course Summary Full Size Certificate
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Area : Project Management
Course : Agile Training - SCRUM
Location : In-House at Insider Technologies Limited
Trainer : Siraj Mohmed of RADTAC
Date : May 10th - 11th, 2011
Course Summary Full Size Certificate

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Area : HP NonStop PATHWAY Application Performance
Course : HP NonStop PATHWAY Performance Analysis & Tuning
Location : HP NonStop Education Centre, High Wycombe, UK
Date : June 1995
Course Summary Full Size Certificate

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Area : HP NonStop GUARDIAN
Course : HP NonStop GUARDIAN Principles
Location : HP NonStop Education Centre, High Wycombe, UK
Date : March 1993
Course Summary Full Size Certificate

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IT Technical Initiatives Manager
Insider Technologies Limited
7 visible recommendations for this position:
“I have known Mark as a colleague and a friend for the past 14 years and have found him to be an innovative, productive, creative and intelligent individual who thinks laterally to develop and and achieve results, not just for his own personal endeavours but also for the benefit of Insider Technologies Limited, where his vision has enabled leading edge technologies and solutions to be developed, e.g. RTLX Reactor, Reflex 80:20, Payments Tracking, XML Monitoring, BAM solutions, Reporting Services reports and latterly, website develop,ent
His website development has enabled Insider Technologies to present their products and solutions to a much wider audience, resulting in the company achieving ‘hits’ and interest in their products, far more that was previously achieved.
Mark is also a very approachable, friendly and empathetic person who listens and understands colleague’s and friends concerns and always has a positive nature and willing to learn new technologies and skills.” September 9, 2010
Dave Shields , Principal Consultant , Insider Technologies Limited
worked with MARK
“Mark is a keen, conscientious and knowledgeable individual. Our paths have crossed on numerous occasions over the past decade and he is always keen to broaden his own experience so that he can provide greater support to his customers. He can always be relied upon to deliver a quality service.” July 29, 2010
Dan James , Solutions Consultant , ACI Worldwide
was with another company when working with MARK
“I worked with Mark on helping to fine-tune the design of Insider Technologies' RTLX product for our company. I was impressed about how efficiently he used my time (in terms of asking precise, relevant questions, and interpretting my replies accurately). I enjoyed working on this project in no small part because of Mark's obvious enthusiasm and vision for the product.” March 2, 2010
Top qualities: Great Results , Personable
Martin Hart
hired MARK as a IT Consultant in 2005
“Mark's profession caring attitude towards his is reflected the quality he produces. His infectious character affects those who with and for him” January 24, 2010
Mike Earnshaw , Owner , Hermes IT Ltd
worked directly with MARK
“During my time at Insider Technologies as Sales Director, Mark provided unparalleled technical support for the HP NonStop product set for all my sales efforts. It was quite clear his passion for the NonStop products was mateched by his want to help me secure sales both in the UK and abroad. Whether it be PowerPoints, in-house or on-site technical demos appropriate product literature and especially his ability to produce a proposal in good time to create a sales opportunity. It comes as no surprise that Mark is Manager of Strategic Technical Initiatives at Insider Technologies. His energy and productive approach to his work was always on show and a lesson to other budding managers
.” January 22, 2010
Derek Radcliffe , Sales Director , Insider Technologies Limited
worked with MARK
“Mark is what you want and expect but very rarely what you get in a service provider/software vendor. He is very capable, attentive and has no problems in thinking outside of the box to get a solution. I would recommend him and his company anytime.” January 12, 2010
Top qualities: Great Results , Expert
Rick Stather
hired MARK as a IT Consultant in 1997
“Concise Business and Technical All-Rounder” January 25, 2008
Ian Slack , .Net Developer , Insider Technologies
worked with MARK
ITL Operations Products Manager
Insider Technologies Limited
6 visible recommendations for this position:
“Working with Mark I have always found him to be thoroughly professional in his approach and a very competent technician.” July 21, 2010
Stephen Gorf , CTO , iCore Ltd
worked with MARK
“I worked with Mark as part of the implementation of the ITL RTLX Reactor NonStop product at HSBC for ATM and POS transaction monitoring. From day one, Mark demonstrated a deep understanding of the heavily customised HSBC system and applied this to design a solution that satisfied our requirements. Marks extensive knowledge and experience of BASE24, HP Nonstop and Insiders own products was key to delivering a solution to our business. Highly recommended.” April 20, 2010
Top qualities: Great Results , Expert
Anton Godfrey
hired MARK as a IT Consultant in 2006
“I worked with Mark on a number of high profile client projects in which he
provided excellent technical support. Mark demonstrated a real capacity
for understanding client needs and developing effective solutions often
against aggressive time scales. Mark has a proven track record for
delivery and would be a valuable addition to any organisation.” February 22, 2010
Andy Atkins , Consultant , Insider Technologies Limited
worked directly with MARK
“I worked with Mark for several years at Insider Technologies on various projects. Mark was initially my manager at Insider where he provided technical details and specifications to be implemented by myself on various NonStop development projects. Mark has good leadership skills and is also a good team member. He is professional and approachable. When problems arose, he listened to the developers and amended plans to find alternative solutions.” January 13, 2010
Karl Todd , Product Manager , Insider Technologies Limited
reported to MARK
“I've worked with Mark for over 10 years and always found him very professional and helpful. His attention to detail has always been outstanding.” January 13, 2010
Mike Hoare , Owner , Kempoller Software
was with another company when working with MARK
“Mark is a diligent and methodical person upon whom you can rely on to produce reliable and accurate work. I had the pleasure of working with Mark at Insider Technologies and found his approach was at all times professional, customer-focused and pragmatic, and he played a key role in ensuring projects were delivered appropriately so that significant programme milestones would always be met. His Knowledge and understanding of Tandem systems was very impressive and his attention to detail and professionalism was second to none. Without any doubt he has been one of the best customer oriented professional I have worked with. I strongly recommend him to any potential employers.” January 12, 2010
Khalid Khan , Test Consultant , EDS
worked directly with MARK
Senior Development Engineer
Insider Technologies Limited
5 visible recommendations for this position:
“I worked with Mark for a number of years and found him to be a very competent and technically focused individual. A true technical professional.” July 28, 2010
Greg Turner , Application Developer , Insider Technologies Ltd
worked directly with MARK
“I first worked with Mark in the mid 90's when were installing some of their products. His knowledge of ITL's own products and HP Nonstop platforms is quite staggering. However, it's his ability to be able to think outside of the box to ensure that the client gets what they want that stands him out in a crowd. ITL's decision to put Mark in this position shows that they also appreciate and know what others have thought for a long time. I am sure that he will now drive the company forward in what is a very competetive market place. It is for these reasons that I have no hesitation whatsovever to recommend Mark to anyone.” March 22, 2010
Rick Stather , System Manager / Assistant Data Centre Manager , Cable & Wireless
was with another company when working with MARK
“While working at ITL I found Mark to be an excellent manager for the Reflex family of products and I have always found him to be very professional at his job. Mark continues to excel in his work and has progressed his career in the company and I am happy to consider him a great friend. Mark would be a perfect fit for any development position or managerial position in any company.” February 23, 2010
Brian Bradburn , Software Engineer , Insider Technologies Limited
worked with MARK
“Mark has an excellent combination of skills. He has a wide range of technical capabilities, an awareness of commercial issues, and works very well with customers.” April 2, 2008
Lisa Chan Brown , Software Engineer , Insider Technologies Ltd
worked directly with MARK
“I found Mark to be a dedicated and resourceful person who was always willing and able to help out. His contribution at ITL has been a key to their success.” February 8, 2008
Colin Baxter , Programmer - consultant , Insider Technologies Limited
worked with MARK
Lead Analyst
The Software Partnership / Deluxe Data International Operations (2007 - now FIS via EFD eFUNDS)
11 visible recommendations for this position:
“At Deluxe Data, Mark was well regarded as a solid and reliable team member, as well as for his technical expertise. His thorough knowledge of the NonStop platform and his determination to deliver a quality product earned him the respect of his colleagues on each project in which Mark was involved.” August 27, 2010
Graham Hughes , Software Engineer , The Software Partnership / Deluxe Data International Operations
worked with MARK
“Mark was a well regarded colleague at The Software Partnership. He was enthusiastic and quickly appreciated the concepts and techniques behind both Tandem NonStop system design and dealing with mission-critical financial processes. As such, he became a trusted source of information to his colleagues and customers alike.” August 10, 2010
Chris Conway , System Designer , The Software Partnership / Deluxe Data International Operations (2007 - now FIS via EFD eFUNDS)
worked directly with MARK
“During the time I worked closely with Mark I found him to be a reliable, self motivated colleague who would work conscientiously to complete all tasks in a timely manner without the need of supervision.” July 22, 2010
Brian Smith , Product Consultant , Deluxe Data
worked with MARK
“Marked worked with the sp/Architect product helping deliver solutions based on it to the companies financial sector clients such as RaboBank and Barclays. Mark was an accomplished NonStop technician and programmer for the Software Partnership who was also able to work well in a customer facing role when on-site.” February 24, 2010
Dave Oddie , Product specialist , The Software Partnership
managed MARK indirectly
“I worked with Mark on a major Tandem Nonstop system for Rabobank, Utrecht.
I was the system designer at The Software Partnership for the sp/Architect electronic banking system, and responsible for advising and supporting the programming team.
The project was Mark's first introduction to Tandem Nonstop, and I was impressed by Mark's commitment to good practice, by his willingness and ability to learn and apply new techniques and by the good interpersonal skills he demonstrated.
His work was a valuable contribution to the success of the project.” February 22, 2010
Malcolm Cowen , Software designer , The Software Partnership / Deluxe Data International Operations
managed MARK indirectly
“Mark was a diligent analyst whilst working for me, with a good grasp of the business issues we were addressing. Mark's hard work, often on-site, contributed to the many successful projects we undertook for some challenging customers” January 25, 2010
Andy Roe , Project Manager , Software Partnership
managed MARK
“Mark was (and I assume, still is!) a technician with an excellent grasp of both detail and the wider picture. Conscientious, and a good sense of humour made him a pleasure to work with” January 18, 2010
Pete Morrell , Product Manager , The Software Partnership / Deluxe Data International Operations
managed MARK indirectly
“I worked with Mark during his early days in IT and he showed at that stage an understand of the development role and a clarity of thought. We worked within a challenging area of the company - providing both frontline customer support and background defect resolution, and Mark proved that he was always calm under crisis, diligent in hitting the deadlines and a great member of the team. These foundations appear to have served him well during his later career” February 8, 2008
David Chance , Customer Support Manager , The Software Partnership / Deluxe Data International Operations
managed MARK
“I worked with Mark developing electronic banking services for Barclays, where Mark was a solid contributor in the design, programming and testing of Barclays BusinessMaster II and other electronic banking systems. Out of all the team, he was always the most calm under crisis, diligent in hitting the deadlines and a great member of the team.” February 7, 2008
Greg Mathews , Customer Solutions Architect , Fujitsu Services
worked directly with MARK
“During our time at the Software Partnership Mark proved himself to be an extremely competant software engineer who took great care and pride in his work.” February 7, 2008
John Littlewood , Programmer , The Software Partnership / Deluxe Data International Operations
worked directly with MARK
“Mark worked on developing the system for a highly innovative financial network. He was always professional and enthusiastic, inspiring enthusiasm among his colleagues.” January 15, 2008
David Cainer , Quality Manager , The Software Partnership / Deluxe Data International Operations (2007 - now FIS via EFD eFUNDS)
managed MARK indirectly
Student
Park High Secondary School
1 visible recommendation for this position:
“I've known Mark for many years since going to Park High School in the eighties. He had the 'tech' bug back then which has never gone away to this day. A very knowledgeable chap and a great person to know.” August 26, 2010
Brian Elsey-WN One Media, Student, Wigan College of Technology
studied with MARK
Student
Bolton Institute of Higher Education (BIHE) - The University of Bolton. Deane Road, Bolton. BL3 5AB
3 visible recommendations for this position:
“Mark was a dedicated and diligent student who always wanted to achieve high quality results on his course. I've no doubt that these qualities have carried Mark forwards on his career in IT.” August 31, 2010
Peter Heyes, Student, Liverpool John Moores University
studied with MARK
“As students at the time I found Mark had a high work ethic. Coupled with his natural abilities in his areas of study this resulted in very high quality work. His skills supported not only his own work but he was also very supportive to others around him. His IT and general skills helped me on numerous occaisions (including general support) at times when he had much of his own work to complete. I would recommend Mark on the basis of his ability to manage his own demands and deliver high quality work while always making time to support others.” July 22, 2010
Michael Pilkington, Student, Bath Spa University
studied with MARK
“With his finger on the pulse of all that's happening in IT, Mark has always been at the forefront of any new developments within the industry. Professional at all times Mark is organised and thorough in all that he does. This extends to his interests outside of work, for example, his photographic recording of the building development of Media City in Manchester. On a personal level, Mark is great fun to be around with a sharp whit and a great conversationalist.” July 16, 2010
Bernadette Thorley, Direct Mail Production Manager, Protocol Communications Management
studied with MARK
After graduating with a Distinction (overall first over 2 years), my professional IT career started soon after in September 1990 after accepting a position as a HP NonStop (formally Tandem Computers) programmer (GUARDIAN, PATHWAY, COBOL85, NonStop SQL, TACL) at The Software Partnership in Runcorn (Cheshire). This software development role involved me with the sp/ARCHITECT-BANK™ electronic banking application and HP NonStop / IBM host interfaces.
In late 1995, I was offered a key role as a senior programmer (GUARDIAN, PATHWAY, TAL, C/C++, COBOL85, NonStop SQL, TACL) at Insider Technologies Limited in Salford Quays (Greater Manchester). Still continuing as a specialist in the HP NonStop arena, I developed COBOL85 (SQL embedded), TAL and C/C++ PATHWAY servers for the Reflex 80:20 application. I became the Reflex Product Manager in 1998 shortly after a 3-month secondment to CrestCo (now Euroclear) in London developing volume testing and benchmarking software. This software was used to test the performance of the CRESTCo Stock Settlement application on newly installed S7000 G Series HP NonStop systems (first delivered in the UK).
In 2001, I developed code (both in-house and at ACI Worldwide in Watford, UK) to integrate the ITL Reflex HP NonStop product with the XPNET layer of the BASE24™ application (developed by ACI) to provide complete Windows-based graphical monitoring for the ATM and POS estate supported by this layer (in particular, the TLF and PTLF transaction log files). This ITL product then became known as Reflex ONE24. In the following years, I also managed the certified integration of the Reflex product with the primary Enterprise Managers HP OpenView Operations™ (HP OVO - now HP Operations Center), BMC Patrol™ (formally COMMAND/POST™) and TIVOLI™.
Today still working for ITL as an IT Manager, my main role involves overseeing technical initiatives and aiding in pre-sales situations as well as representing the company in the UK and abroad at HP NonStop IT conferences such as ITUG, EBUG and SATUG. In this pre-sales capacity, I also present the latest ITL software updates and initiatives to conference delegates attending from key European banks and other financial institutions.
Since 2005, I have worked very closely with the RTLX™ product (Real-Time Log Extraction) for BASE24™ (TLF and PTLF) log file monitoring and continue to look at other opportunities to integrate this product with other primary payment and trading applications such as BASE24-eps™. I also provide response proposal documents (to bank RFPs) as part of sales bids, typically for the RTLX and Reflex products. As a follow on to this pre-sales activity, I have installed the products for evaluation in the UK and abroad including Athens and Riyadh in Saudi Arabia.
As part of my primary management role at ITL, I successfully headed up a team to design and deliver mainframe ATM and point-of-sale monitoring software to HSBC bank in 2008. Prior to this implementation, I was heavily involved with the joint architects, Alliance & Leicester (now Santander) with the initial design, development and project management of the product. I provide out-of-hours technical assistance and support to the Bank of England, Royal Bank of Scotland and Euroclear (formerly CRESTCo).
I am currently studying the PRINCE2 project methodology in order to extend my IT management skills still further and have passed my PRINCE2 Practitioner exams (2011). I have also attended a course in Agile - Scrum.
I have developed some ASP.NET code for the RTLX Reactor™ product and work in this area has also given me an interest in .NET technology and more specifically DotNetNuke, an open source web application framework hence this website. Along with this, I also maintain a photographic timeline for the MediaCityUK (MCUK) Peel development in Salford Quays which will be home to the BBC in 2010/11. The MCUK development was started in June 2007.
I have designed and built (1, 2) the current company website at www.insidertech.co.uk and increased the website ranking to page one of Google and other search engines. This has meant learning Windows ASP.NET 2.0 and SQL Server 2005 technology as well as attending website authoring, design and prominence courses. I have also upgraded my own personal website to use this same technology.
I live in Bolton (Lancashire) with Sarah and daughters Freya and Lauren. My pastimes include golf (member at Worsley Park in Manchester), tennis, pool, badminton, squash, cinema, photography, learning French and of course, maintaining this website.
For more information, access my professional profile at LinkedIn or feel free to contact me.
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Brief Career Outline :
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Year :
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Company :
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1995 to Present
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Insider Technologies Limited
( www.insidertech.co.uk )
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Responsibilities :
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Product and Project Management ( 1, 2 ), PRINCE2 Practitioner, SCRUM and Microsoft Project
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Product Technical Initiatives
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Team Leading
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On-Call 24x7 Cover for Customer Accounts
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Product Training to Customers and Product Proposals
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Technical and Pre-Sales Consultancy
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Technical and User Documentation ( 1, 2 ), Marketing Literature and related IT articles and website designer (1, 2) and administrator for ITL company website at http://www.insidertech.co.uk (in PDF format 82MB).
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Product Demonstrations, In-House and On-Site
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On-Site Installation of Software, UK and Abroad
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Requirements Analysis
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Program Design
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Program Integration :
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Using NSK Based Utilities (SPOOLCOM, SCF, INSPECT etc.), PATHWAY and Programming :
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Testing - Acceptance, System and Certification
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Conference - Technical Track Presentations
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European BASE24™ User Groups (EBUG) – 2010, 2009, 2008, 2007, 2006, 2005, 2003, 2002, TFG 2005
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San Jose TANDEM User Group (ITUG) – 2003 - Booth
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South Africa Tandem User Groups (SATUG) - First in 1999 and 2008
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BITUG 2006, 2005 and BITUG SIGs 2006 (Disaster Recovery Update, Solutions/Middleware)
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HP Software Universe Solution Fair - Lisbon 2002
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Applications :
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System Management and Automation Software
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Service Management and Batch Scheduling
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ICE™, BASE24™, BASE24-eps™ & XPNET Integration
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Enterprise Manager Integration, Tivoli™, hp OVO™, BMC Patrol™
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RTLX Reactor™, Reflex 80:20™, Reflex ONE24™, MultiBatch™, Sentra™
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Business Intelligence and Reporting Tools (BIRT), Eclipse IDE and Microsoft Reporting Services
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Year :
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Company :
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1990 to 1995 :
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The Software Partnership
Deluxe Data International Operations
( now FIS via eFUNDS International )
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Responsibilities :
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Acceptance Testing
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Customer Support
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On-Site Implementation and Support
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Program Design
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Programming - COBOL, SCOBOL and SQL
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System Design
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Requirements Analysis
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Applications :
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Electronic Banking
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Electronic Point of Sale
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My Flip IT Career Profile
My Flip CV / Resume
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